Employees in retail, hospitality, and service industries looking to improve customer interactions and service quality.
This course provides essential customer service training, focusing on communication skills, problem-solving, and professionalism. Employees will learn how to enhance customer satisfaction, handle difficult situations, and create positive experiences that drive business success. By completing this course, participants will develop the skills needed to excel in customer-facing roles and support company service standards.
Approximately 1 hour to complete. Recommended annual refresher to reinforce best practices.
Easily integrates into onboarding and professional development programs for customer service roles.
Enrollment includes 12 months of access via the SeedCrest student dashboard.
SeedCrest, Inc., is an equal-opportunity human resources, staffing, and education provider committed to inclusive access, fair hiring, and non-discriminatory practices.