SeedCrest, Inc. (“SeedCrest”) is a global training company headquartered in New Mexico. We proudly operate as a woman-, Native-, Latina-, and LGBTQIA+-owned enterprise. The following policies apply to all courses hosted through the SeedCrest Learning Management System (“LMS”), accessible at www.seedcrest.io . These policies apply to all learners, partners, and stakeholders
By enrolling in any SeedCrest Course, you agree to abide by these policies and any terms referenced or linked herein. These policies are incorporated by reference into the full Terms and Conditions of Use.
SeedCrest Courses are designed to support regulatory compliance, workforce development, and professional readiness in various regulated industries, including cannabis, retail, hospitality, public health, and more. Each program is uniquely designed to address specific learning outcomes, such as workplace safety, customer care, HIPAA compliance, and legal operations.
Course topics may include:
All courses are self-paced, digitally delivered, and conclude with a required final exam. Learners who meet all course requirements and pass the exam will receive a digital certificate of completion.
To participate in SeedCrest Courses, Learners must:
Note: Tablets and iPads may not be fully compatible. Learners are responsible for their technical setup and browser/device compatibility.
Certificates of Completion are issued upon successful completion of course requirements. Each certificate includes:
Verification: Employers or agencies may verify certificates by contacting info@seedcrest.io or calling 1-505-550-4294. Certificates are non-transferable and may be invalidated if issued in error or obtained fraudulently.
All course fees are disclosed at the time of purchase. Course prices vary based on content, duration, and licensing terms. By enrolling in any SeedCrest Course, you agree to the published price and payment terms.
Refund Policy All sales are final once a course is accessed or an exam is started. Refund requests may be submitted in writing to info@seedcrest.io and will be reviewed on a case-by-case basis by SeedCrest leadership. Special exceptions may be granted for:
Equity Payment Plans: If you enroll in a payment plan, you are responsible for the entire balance. Employer reimbursement is not guaranteed and varies by organization. SeedCrest may take action to recover unpaid balances if terms are not fulfilled.
Courses hosted by SeedCrest are developed by curriculum professionals, public health educators, legal and policy experts, and licensed industry trainers. Instructional design follows the ADDIE model: Analyze, Design, Develop, Implement, Evaluate.
Content is updated annually to reflect policy, regulatory, and operational changes. SeedCrest may revise course modules, exam questions, or supporting materials without notice.
SeedCrest maintains all Learner data in secure, access-controlled environments. Personally Identifiable Information (PII) is only used to deliver course services, process certificates, and fulfill compliance obligations.
Data is never sold or shared with third parties except:
For more, refer to our Privacy Policy.
Certificates issued by SeedCrest are valid for 12 months from the date of issuance unless otherwise stated. To maintain certification status, learners must complete the applicable refresher course or re-enroll annually.
Certificates may be revoked if:
All certificates are non-transferable and intended solely for the named individual. Group and whole company certificates are not permitted or granted by SeedCrest.
SeedCrest is committed to fair, transparent treatment of all learners. If you have a complaint or dispute, please follow the steps below:
For assessment appeals, learners must:
All complaints are reviewed in accordance with our internal dispute resolution process and logged for compliance purposes. To speak directly with the CEO, contact info@seedcrest.io .
SeedCrest complies with HIPAA, FERPA, and internal records policies. Learner records are stored in our LMS for a minimum of 5 years unless otherwise dictated by regulation.
Records include:
Unauthorized sharing, copying, or modification of these records is strictly prohibited.
SeedCrest may engage third-party providers to assist in service delivery (e.g., Checkr for background checks, 360 Training for food handler certifications). All vendors are contractually obligated to maintain confidentiality and data security.
SeedCrest does not outsource decisions related to:
SeedCrest, Inc. is committed to equity and inclusion. We do not discriminate on the basis of race, gender, sexual orientation, age, disability, ethnicity, religion, or national origin.
We proudly operate as a woman-, Native-, Latina-, and LGBTQIA-owned company.
Discrimination concerns should be reported to info@seedcrest.io .