Intended Audience:
This course is designed for Budtenders, Retail Sales Associates, and Store Managers working in cannabis dispensaries and retail environments. It applies to both medical and adult-use markets nationwide.

Course Overview & Benefits:
The Competitive Budtender Sales Certification is a self-paced training program that delivers a practical, results-driven approach to cannabis retail sales. Learners will explore customer types, communication strategies, compliance considerations, product knowledge fundamentals, average cart development, and proven retail sales techniques. Tip strategies and customer satisfaction methods are also covered to help employees increase performance, build trust with customers, and align with store policies and regulatory expectations.

Duration & Renewal:
• Course time: approximately 4 hours
• Certificate valid for one year; annual renewal recommended to maintain a competitive, compliance-aligned sales standard

Integration:
This training integrates seamlessly into employer onboarding, retail development, and performance programs. Content can be adapted to incorporate company-specific sales SOPs, policies, and compliance workflows to support a consistent sales culture.

Access:
12-month enrollment for on-demand learning through the student dashboard, including access to a downloadable Certificate of Completion.

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